Is Your Booking Fee Negotiable?
Unfortunately not, though we will always use our experience to negotiate the lowest possible price on your behalf.
Do You Operate The Aircraft Yourself?
No, UrbinoJet is merely a broker who is paid a commission for any flights booked through us. All aircraft are operated by fully vetted and licensed charter companies.
I Can't Decide on The Best Aircraft to Charter, Can You Help me?
Of course we can! Please inform your dedicated account manager, and they help you pick out the best possible aircraft for your route.
Do Flight Quotes Include Fuel Stops?
Unless otherwise requested, all flight quotes are for direct flights.
How Much Luggage Can I Take With me on a Private Jet?
Each private jet has a different sized hold, so your dedicated account manager will inform you about this in relation to your flight. If you require additional space, other arrangements can be made.
What Happens if I'm Late For Departure?
Unlike airlines who have to stick to strict timetables, your privately chartered jet will wait for you no matter how long you are delayed.
Are Complimentary Services Like Ground Transfer And Hotel Bookings Included in The Price?
Not as standard, though these can be arranged at an additional cost.
Which Airports Can I Fly to?
Almost any. Unlike airlines, whose routes cluster around 500 airports worldwide, we are able to fly you between nearly 6,000 airports globally. As long as it has a long enough runway, we can fly you there!
Is There a Maximum/Minimum Number of People For Charter?
Not really. Minimum number would be one person, whilst there is no real "maximum". Most private jets tend to hold a maximum of 19 passengers, though VIP Airliners (colloquially known as "bizliners") can carry as many as 300 depending on the configuration.
Can I Smoke Onboard The Aircraft?
It depends on the operator. As it's still legal to smoke onboard private jets, it is at the operator's discretion to allow/forbid you from smoking onboard the aircraft. Please contact your dedicated account manager and they'll sort this out for you.
Can I Take my Pet Onboard The Aircraft?
Yes! We love seeing our clients fly with their. Please contact your dedicated account manager and they'll sort this out for you.